At Cosmo Coutures, we are committed to delivering your dining essentials with utmost care and efficiency. Our goal is to ensure that your experience from browsing to receiving your order is smooth and satisfactory. Below is a detailed overview of our shipping policy:

Shipping Costs and Free Shipping Threshold

• Free Shipping: We are pleased to offer complimentary shipping on all orders over $49.99. This is our way of saying thank you for choosing Cosmo Coutures and to enhance your shopping experience with us.
• Standard Shipping Fee: For orders below $49.99, a shipping fee of $6.99 will be applied. We strive to keep our shipping costs affordable while ensuring the safe and timely delivery of your products.

Processing Time

• Order Processing: Once you place an order with us, our team works diligently to process it as quickly as possible. Typically, orders are processed within 1-2 business days. During peak seasons or promotional periods, processing times may vary slightly, but we will keep you informed of any delays.
• Shipping Time: After your order has been processed, the shipping time depends on your location. Standard shipping generally takes between 3-7 business days. For expedited shipping options, please contact us at [email protected] for more information.

Delivery Information

• Shipping Carriers: We use reliable shipping carriers to ensure that your products arrive safely and on time. Depending on your location, your order may be delivered by a variety of carriers.
• Tracking Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment and anticipate its arrival.

International Shipping

• Currently, we only offer shipping within the United States. We are continuously evaluating our shipping options and may expand to international destinations in the future. For updates or specific inquiries regarding international shipping, please reach out to us at [email protected].

Shipping Issues and Returns

• Delivery Problems: If you encounter any issues with the delivery of your order, such as missing or damaged items, please contact us immediately at [email protected]. We will work with you to resolve any problems and ensure your satisfaction.
• Returns and Exchanges: Should you need to return or exchange an item, please refer to our Return Policy for detailed instructions on how to proceed.

Contact Us

If you have any questions or need further assistance regarding our shipping policy, feel free to email us at [email protected]. Our dedicated team is here to provide you with the support you need and ensure a pleasant shopping experience.

Thank you for choosing Cosmo Coutures. We appreciate your business and look forward to serving you with exceptional products and service.