At Cosmo Coutures, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our site and interact with our products and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

• Personal Information: When you make a purchase or contact us, we collect personal information such as your name, email address, shipping address, and payment details. This information is essential for processing your orders and providing customer support.
• Order Details: We collect information related to your orders, including the products purchased, transaction amounts, and order history. This helps us manage your purchases and offer personalized service.
• Browsing Information: We use cookies and similar technologies to gather information about your visit to our site. This includes your IP address, browser type, pages viewed, and the time spent on our site. This information helps us understand your preferences and improve your browsing experience.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including managing payments, arranging shipping, and handling returns or exchanges.
• Customer Service: Your contact information may be used to respond to your inquiries, provide customer support, and address any issues related to your orders.
• Marketing and Promotions: With your consent, we may use your email address to send you updates about our products, special offers, and promotions. You can opt out of these communications at any time by following the unsubscribe instructions in our emails.
• Site Improvement: The browsing information we collect helps us analyze user behavior, identify trends, and enhance the functionality and performance of our website.

3. How We Protect Your Information

• Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption technologies, and access controls.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as processing orders, maintaining records, and complying with legal obligations.

4. Sharing Your Information

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it solely for the purposes of providing their services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any significant changes to how your information is handled in such cases.

5. Your Rights and Choices

• Access and Correction: You have the right to access and update your personal information. If you need to make changes or review the information we hold about you, please contact us at [email protected].
• Opt-Out: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time using the link provided in our emails. You can also adjust your cookie preferences through your browser settings.

6. Children’s Privacy

• Age Restrictions: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our site following any changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected]. We are committed to addressing your inquiries and ensuring that your personal information is handled with the utmost care.

Thank you for choosing Cosmo Coutures. Your privacy is important to us, and we are dedicated to providing a secure and enjoyable shopping experience.