Welcome to Cosmo Coutures! By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our site and services, including the purchase of products such as chopsticks, spoons, forks, and other dining essentials. Please read these terms carefully.

1. Acceptance of Terms

By using our website, you accept these Terms of Service in full. If you do not agree with any part of these terms, you must not use our site. We reserve the right to update or modify these terms at any time, and your continued use of the site constitutes acceptance of any changes.

2. Product Information and Availability

• Product Descriptions: We strive to provide accurate and detailed descriptions of our products, including images, materials, and specifications. However, we do not guarantee that all information is completely accurate, and we reserve the right to correct any errors or omissions.
• Availability: Product availability is subject to change without notice. We cannot guarantee that all items listed on our site will be in stock at the time of your order. If an item becomes unavailable, we will notify you and offer alternatives or a refund.

3. Ordering and Payment

• Order Processing: By placing an order, you are making an offer to purchase products. We reserve the right to accept or reject your order for any reason. Once your order is confirmed, we will send you an email confirmation with the details of your purchase.
• Payment: Payment for orders must be made using the methods available on our site. Prices are subject to change, and you will be charged the price at the time your order is placed. All transactions are processed in U.S. dollars.

4. Shipping and Delivery

• Shipping Policy: We offer free shipping on orders over $49.99. For orders below this threshold, a shipping fee of $6.99 applies. Shipping times may vary depending on your location and the shipping method selected.
• Delivery: We aim to deliver your order promptly, but delivery times are estimates and may be affected by factors beyond our control. We are not liable for any delays in delivery.

5. Returns and Exchanges

• Return Policy: We want you to be satisfied with your purchase. If you are not happy with your order, please refer to our Returns Policy for information on how to return items and obtain a refund or exchange.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at [email protected]. We will work with you to resolve the issue and arrange for a replacement or refund.

6. Intellectual Property

• Ownership: All content on our site, including text, images, logos, and product designs, is the property of Cosmo Coutures or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. User Conduct

• Prohibited Activities: You agree not to use our site for any unlawful or prohibited purpose. This includes, but is not limited to, activities that violate any applicable laws, infringe on intellectual property rights, or involve the transmission of harmful or disruptive content.
• Account Security: If you create an account on our site, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

8. Limitation of Liability

• Disclaimer: Our site and products are provided on an “as is” basis. We make no warranties or representations regarding the accuracy, completeness, or reliability of the information or products available on our site.
• Limitation of Liability: To the fullest extent permitted by law, Cosmo Coutures is not liable for any indirect, incidental, special, or consequential damages arising from the use of our site or products. Our total liability for any claim related to your purchase is limited to the amount you paid for the product.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our site will be resolved in the courts of the United States.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at [email protected]. We are here to assist you and ensure that your shopping experience is enjoyable and satisfying.

Thank you for choosing Cosmo Coutures. We appreciate your business and look forward to serving you!